Privacy Policy

This Privacy Policy explains how DG BIM collects and processes personal data when you visit this website or contact us for professional services.

What data we collect

• Contact data: name, surname, company, role, email address, and message content when you submit the contact form or contact us by email.
• Technical data: IP address, browser type, device information, and basic usage data collected through standard server logs and security systems.
• Cookies and analytics data: this website may use essential cookies and analytics tools. When analytics or other non-essential cookies are enabled, usage data such as pages visited, interactions, and approximate location may be collected in aggregated form. Consent will be requested where required by law.

Why we process your data

• Responding to inquiries and providing information about our services.
• Pre-contract and contract activities: preparing quotations, clarifying scope, and delivering agreed services.
• Security and abuse prevention: protecting the website and preventing misuse or unauthorized access.
• Analytics (optional): improving website performance, content, and usability through aggregated and anonymized usage statistics collected via Google Analytics 4, and only when enabled and based on consent where required.

Legal basis (GDPR)

• Art. 6(1)(b): processing necessary to take steps at your request prior to entering into a contract, or for the performance of a contract.
• Art. 6(1)(f): legitimate interests, such as website security, abuse prevention, and service improvement.
• Art. 6(1)(a): consent, where required (for example, for non-essential cookies or analytics).

How long we keep your data

• Contact requests: typically up to 24 months from the last interaction, unless a contract is established.
• Contract and billing records: retained as required by applicable tax and accounting laws.
• Security logs: retained for a limited period, typically up to 6 months, unless needed for security investigations.

Who we share data with

We do not sell personal data. Data may be shared only with service providers acting as data processors, strictly as necessary to operate the website and communicate with you (for example hosting providers, email services, or form handling tools). These providers are bound by contractual obligations and process data in accordance with GDPR.

In particular, this website may use Google Analytics 4, a web analytics service provided by Google LLC, acting as a data processor. Analytics data is collected in aggregated form and used solely for statistical purposes and service improvement.

International transfers

Some service providers may process data outside the EU/EEA. Where applicable, appropriate safeguards such as Standard Contractual Clauses are used.

Your rights

Under GDPR, you have the right to access, rectify, delete, restrict or object to processing, and request data portability where applicable. You may withdraw consent at any time when processing is based on consent.

To exercise your rights, contact hello@dgbim.studio. You also have the right to lodge a complaint with your supervisory authority (in Italy: Garante per la Protezione dei Dati Personali).

Children’s privacy

This website is intended for professional audiences and is not directed at children. We do not knowingly collect personal data from minors.

Changes to this policy

This Privacy Policy may be updated from time to time. The “Last updated” date at the top of this page indicates when changes were made.